Kleo theme has a feature that checks messages and notifications only when BuddyPress plugin is activated.

If your website has significant traffic it may be needed to increase the AJAX interval refresh from Wp-admin -> Theme options -> Buddypress -> Live notifications interval and add a higher value like 60000 (60 seconds).


Also there it's a programmatically way to do that by adding the next snippet to : wp-content/themes/kleo-child/functions.php

NOTE: Child theme needs to be installed and activated.

/* Stop refresh interval to JavaScript app.js */
add_filter( 'kleo_localize_app', function($data){
    $data['bpAjaxRefresh'] = 0;
    return $data;
} );

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