Saving problems

[nemusic]

Hi, when i try to update the “social info” fields it won’t save and stays stuck on “saved changes” timer and wont update.

Theme options > Social info > Your twitter link or facebook link etc..

I have attached a screenshot to see what the problem is. I don’t understand why it wont let me change the fields.

 

THANKS PAUL

 

[sharmstr]

Put this in your child theme’s functions.php file. Then refresh your options page, make your changes and try saving.

COPY CODE

add_filter( 'kleo_theme_options_ajax', '__return_false' );

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[nemusic]

when you say “child theme” why is there two different themes? Im currently using the Kleo theme at the moment and i don’t understand why there’s two versions?

Screen shot attached. Thank you for getting back to me

Paul

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[sharmstr]

The child theme is used to override the parent theme so any changes wont be overwritten during upgrades. Read all about it here: https://codex.wordpress.org/Child_Themes

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[sharmstr]

You may want to read this too: http://sharmstr.com/saving-importing-and-exporting-kleo-settings/

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[nemusic]

Ok i now kind of understand the child theme situation but the innitial problem is still happening.

“Hi, when i try to update the “social info” fields it won’t save and stays stuck on “saved changes” timer and wont update.

Theme options > Social info > Your twitter link or facebook link etc..

I have attached a screenshot to see what the problem is. I don’t understand why it wont let me change the fields.

Can we get this fixed?

Thanks
Paul

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[sharmstr]

Did you enable the child theme and put the code I gave you in the functions.php file?

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[nemusic]

And to clarify, do i go website active with kleo or kleo child?

[sharmstr]

If you’re going to make changes, you need to enable the Kleo Child theme and leave it that way. All changes go in the kleo-child directory.

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[nemusic]

Sorry, clash of communication here. How would i access this functions.php file?

[sharmstr]

ftp or your cpanel

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[nemusic]

So for example; I’m now running my “kleo child” website and there’s an update!

Do I update the child theme then copy the import/export data from the kleo theme??

[sharmstr]

Updates apply to the parent theme, not the child theme. You dont change themes to update. Just update. This is not specific to Kleo. This is specific to WP. There is s a wealth of information on setting up, using and administrating WP. You should read up on it if you plan on administrating a site. It will save you a ton of headaches if you understand the platform.

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[sharmstr]

Were you able to add the code I gave you? Did it solve the saving issue?

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[nemusic]

do I add the code In the header?

add_filter( ‘kleo_theme_options_ajax’, ‘__return_false’ );

[nemusic]

I added the code in functions.php and it still doesn’t work?

screenshot attached

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[sharmstr]

Looks like you put it in /kleo/functions.php. Enable the child theme and put it in /kleo-child/functions.php. If that doesnt work, disable all plugins and try saving again. If that works, enable each plugin one-by-one until it doesnt work again. If it doesnt work, respond privately with admin credentials.

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[nemusic]

No it still doesnt work after trying all the above.

Should i send you private message with admin login details?

[sharmstr]

Respond privately with admin credentials.

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[nemusic]

This reply has been set as private.

[sharmstr]

If you have Disable the visual editor when editing enabled in your profile, it will cause a jquery error in Theme Options. I’ve disabled that option in your profile and you can save theme options now.

https://github.com/reduxframework/redux-framework/issues/2677

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[nemusic]

Fantastic, all working fine now 🙂

Thank you very much for your help and advice

Thanks again
Paul

[sharmstr]

I had to google that solution. LOL 🙂

Anyhow, I just tested on Kleo 4.0 and it appears to be fixed. You can try enabling it again after Kleo 4.0 is released.

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