This topic has 1 reply, 2 voices, and was last updated 9 years by Abe.

  • Author
  • #32488
     HeeHA
    Participant

    HI,

    Our site can not get new member register email and the member doesn’t get related email.

    When a new member register on our site. There are no any notice.
    It will display on “wordpress admin panel > Users > All Users > Pending”

    If I let the pending users become a member.
    The member still can not login.

    We have some testing member accounts.
    It all the same situation.

    Is there any problem there?

    If you can have check.
    I can provide our site, ID, password here for checking.

    Hope can get help.

    Thanks!

    #33186
     Abe
    Keymaster

    Hi,

    Check with your hosting company. That is not theme related.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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