This topic has 23 replies, 4 voices, and was last updated 9 years by Abe.

  • Author
  • #39774
     ubernaut
    Participant

    for some reason the custom logo only isn’t working for us on the pintrest style layout page which the one we want as our home page it seems to work fine for the other pages any ideas? Also I noticed the visual composer doesn’t seem to work on the portfolio items is that related tot he other issues reported here regarding wp 4.1?

    thanks!

    http://247.c19.myftpupload.com

    #39775
     ubernaut
    Participant

    sorry one more i noticed that the portfolio full width overlay isn’t in the demo content how do we create such a page? thanks!

    #39780
     sharmstr
    Moderator

    Full width overlay can be imported using wp admin – appearance – kleo demo data – specific page – home portfolio full-width. you already have it here: http://247.c19.myftpupload.com/models/

    Regarding custom logo. Do you have caching plugin installed? All you need to do is set the custom logo in Theme general settings – display settings on the page. Maybe try deleting the logo defined, save the page, see it loads your regular logo. If it does, then go back in and tell it to use your custom logo.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #39782
     ubernaut
    Participant

    Oh yeah i thought i had seen it before but i guess i forgot we renamed it so that is actually a page then and not a profile i got i bit thrown by that sorry.

    I tried removing resign both the image and the page as well as flushing the server cache only this page seems not to work :/

    Also still wondering about the visual composer on the portfolio items.

    thanks for all your help!

    #39789
     ubernaut
    Participant

    removing and resaving both…

    #39792
     sharmstr
    Moderator

    Lets not diagnose any VC issues until after the update.

    If you respond privately with credentials, I’ll take a look at the logo issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #39793
     ubernaut
    Participant

    i have opened registration on the set please register and i’ll grant you admin, thanks!

    #39794
     ubernaut
    Participant

    site sorry bad at typing 😛

    #39795
     sharmstr
    Moderator

    I’m offering you help and you’re make me create an account? No. 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #39797
     ubernaut
    Participant

    oh ok sorry it thought you were an employee here since you were listed as moderator. i don’t share my own credentials but prefer to have a separate account for anyone who needs access.

    #39799
     sharmstr
    Moderator

    Create a temporary one and post the info here. Doesnt matter if I work here or not. Its common practice to provide access. We are all busy and saving us the hassle of going through registration and waiting for confirmation is appreciated.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #39828
     sharmstr
    Moderator

    fyi – abe uploaded the latest version of VC here:

    See it that fixes your VC issues. https://archived.seventhqueen.com/forums/topic/visual-composer-wordpress-4-1#post-39812

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #39892
     ubernaut
    Participant

    thanks for the update the visual composer is still not working on our portfolios. in terms of wether you work here or not i think it does matter since i would not want to provide access to just anyone. 🙂

    #39901
     sharmstr
    Moderator

    Totally understand. You have no idea who I am. I’ll put you on my do not help list so you wont have to worry about me anymore.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #39902
     sharmstr
    Moderator

    One last comment. I’m guessing you haven’t enabled VC for the portfolio

    WP Admin – Settings – VC.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #39904
     sharmstr
    Moderator

    @kamal- assigning to you since I can’t mark it ‘unassigned’. Thank You.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #39906
     ubernaut
    Participant

    so i tried erasing all content and re-importing everything which didn’t really do anything but then i noticed the custom logo field on the page where it was set to the built-in theme logo so thats one item off the list. i also noticed in the VC setting portfolios were not checked off just curious which of the custom posts type for this theme should have that option enabled? Also is there a sample data file for the them options?

    thanks again for all your help!

    🙂

    #39907
     ubernaut
    Participant

    wow ok that quite the reaction sorry if you fell i was being flippant i was just getting a bit confused about the “Doesnt matter if I work here or not.” comment sorry if i upset you i understand you were trying to help 🙂

    #39908
     sharmstr
    Moderator

    I assumed you were setting the logo on the Pintrest page because you called it “Custom”. That why I instructed you to remove the kleo logo from that field, save it and try again.

    You may have missed it, but I did mention turning VC on for portfolios.

    Not upset at all. Like I said, I understand. But I do think you missed my point about making people create accounts. When you respond privately, I’m the only non-employee that will see the post. You’re not the first person who didn’t want to give me access and I doubt you’ll be the last. But for future reference, I’ve been approached by Sevethqueen with job offers, I’ve contributed code to this theme and 90% of my 1900+ posts on here have not be questions. I’m here to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #39913
     ubernaut
    Participant

    well thanks i guess i did miss the most important bit of that first response (figured you were referring to the main theme options) anyway thanks for your understanding and help!

    🙂

    i think we can mark this resolved but still wondering about the default options is there a sample file for the them options?

    thanks again!

    #40083
     Abe
    Keymaster

    In Theme options there are two reset options buttons you can use.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #40087
     ubernaut
    Participant

    oh ok i saw those but wasn’t sure if there was a set of options that were for the demo set up thanks for the response!

    #42028
     corr
    Participant
    This reply has been set as private.
    #42682
     Abe
    Keymaster

    Hi @corr

    about the “VC keeps loading indefinitely.” please try to use the Backend editor, it could be an error from VIsual composer until they release a new update

    Those should be portfolio entries added from WP admin – Portfolio

    Yes you should be able to add a youtube video in the Revolution slider.

    Thank you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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