This topic has 12 replies, 5 voices, and was last updated 9 years by Sabaresh.

  • Author
  • #32510
     GraceSpath
    Participant

    I updated a few plugins and now every time i try to go to the admin area or anywhere within the admin area I am confronted with this message:

    Fatal error: Call to undefined function kleo_get_category_list_key_array() in /home/mister21/public_html/watershedonline.net/wp-content/plugins/k-elements/compat/plugin-js-composer/config.php on line 2144

    I am not very tech-savy so please use detail when instructing of what to do.

    #32639
     shanejayhayes
    Participant

    I just received same error, site down, cannot get into admin panel. This isn’t good.

    #32640
     sharmstr
    Moderator

    ftp the latest version of kleo to your server. I believe kleo_get_category_list_key_array is a new function starting with 2.1.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #32641
     shanejayhayes
    Participant

    Anyone have a link to k-Elements 2.1.1?

    #32650
     sharmstr
    Moderator

    I dont and it doesnt look like its in the download over at theme forest either. But, the function that’s missing is in Kleo, no K-elements. Just to be clear.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #32651
     Abe
    Keymaster

    That error should be already fixed in v2.1 of k-elements plugin. Here is the latest K-elements plugin 2.1.1

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    #32658
     sharmstr
    Moderator

    Ah! Thanks @abe. Sorry for misleading you @shanejayhayes. :/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #32663
     Abe
    Keymaster

    no problem @sharmstr 🙂
    you were mostly right

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #32961
     GraceSpath
    Participant

    I deleted k-elements and the back end works again. When I try to upload the latest version of k-elements ( the one linked by abe) the problem just occurs again.

    #32977
     sharmstr
    Moderator

    Do the opposite then. Disable all of those extra plugins, then upload and enable k-elements. Do you still have the problem then? If not, enable them one by one and to see which one k-elements is having a conflict with. Also, please post a list of all your plugin and what version they are.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #33090
     GraceSpath
    Participant

    The plug-in it is interfering with is wpbakery visual composer. It is version 4.1.2 which I know is outdated but the plug in came with the theme and I have not been able to update it because i do not have a key.

    #33092
     sharmstr
    Moderator

    You dont need a key. A new version of VC is in every Kleo update. Download the full kleo package from Theme forest and update VC and RevSlider.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #33439
     Sabaresh
    Participant

    Awesome it worked with V2.1.1 . Thanks for the quick response

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