This topic has 15 replies, 6 voices, and was last updated 9 years by puppals.

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  • #13947
     Jonbie
    Participant

    When a user registers via facbook their avatar is not showing. Anyone any experience of this or know how to fix it?

    Thanks,

    #14177
     Jonbie
    Participant

    Hi,

    the option is enabled in theme options/misellaneous but it still does not work?

    any ideas

    #14180
     Abe
    Keymaster

    If you enable that option then users that have registered by Facebook will have the Facebook photo if they haven’t uploaded a custom one

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #14275
     Jonbie
    Participant

    Hi, yes, the option is enabled and is still not importing the facebook avatar, any ideas?

    #14393
     Abe
    Keymaster

    If you enabled Theme options – Miscellaneous – Show Facebook avatar, then I don’t know what the cause might be since it works with no other extra settings

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #14394
     Abe
    Keymaster

    What is your site link?

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #14428
     Jonbie
    Participant

    Hi ABE its, audiokulture.com

    #14614
     Abe
    Keymaster

    Hi, we are doing some local tests and come back with a fix for you. Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #14615
     Jonbie
    Participant

    Cheers Abe

    #15379
     carecities
    Participant

    I have the same problem. Any solution yet?

    #15671
     Abe
    Keymaster

    @carecities, please update to latest theme version and when existing users will login again they will have the avatar

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #45150
     ShauntiG
    Participant

    The problem is the Avatar shows when a user first logs in. However when the users comes back to the site, the Avatar disappears and on Google chrome a place holder is only shown. Other browsers just show a text message, like profile of… I have the latest update version 2.3.1 and I am using the child theme, in the theme options Miscellaneous the Show Facebook avatar is on, Enable Registration via Facebook is on, and Facebook integration is on. My App ID is also entered. Need help with how to fix. https://socialbilitty.com

    Thanks,

    Shaunti G.

    #46038
     shawnkfinn
    Participant

    I’m experiencing this issue as well : http://gymwerk.org

    Avatar disappears upon second login with the facebook system.

    #47271
     Abe
    Keymaster

    hello, Indeed I made some tests and came with a fix.
    Pleas replace this file content wp-content/themes/kleo/kleo-framework/lib/function-facebook-login.php with the content from the attached file

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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    #51012
     puppals
    Participant

    I changed the .php file last spoke about and I’m still having the same problem with facebook avatars not showing when people login using facebook. I love the theme but I need to have this working. My site is http://www.215philly.com.

    Any help would be appreciated.

    #51014
     puppals
    Participant

    I got it fixed, thanks!

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