This topic has 8 replies, 3 voices, and was last updated 9 years by Andrei.

  • Author
  • #48054
     Jonathan
    Participant

    This is a minor problem, but frustrating. When I select the 2-column display for products on a shop page they display as 3 columns actually drawing from the css for the 3-column diplay. I can adjust this by adding custom css for the 2-column display, but then my images are stretched and pixelated even though I know that the images I have to display there are twice the size of the thumbnail. They shouldn’t be pixelated. Ideally, it would work automatically without my attempt to work around.

    https://www.ibogainealliance.org/shop

    Attachments:
    You must be logged in to view attached files.
    #48065
     Laura
    Moderator

    Hello, please share a link to your website so we can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #48100
     Jonathan
    Participant

    I did. It’s right there in the original post.

    https://www.ibogainealliance.org/shop

    #48779
     Jonathan
    Participant
    This reply has been set as private.
    #48799
     Andrei
    Moderator

    Hi @Jonathan , sorry for the late reply. Could you please give us access to your wp admin area so we can see exactly what are you doing over there ?

    Thanks

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #48812
     Jonathan
    Participant
    This reply has been set as private.
    #49318
     Andrei
    Moderator

    Hi,

    I just wanted to make some tests in the shop page, but unfortunately it seems that you also have another issues because I couldn’t save the page. When you hit update while editing a page you’ll get a blank screen.
    This might be generated by a plugin malfunction. Could you please disable you plugins one by one until you find the one that produces the issue.
    I couldn’t do this by myself without your approval so please let me know when the page update issue is resolved, so I can continue testing and see what’s wrong in that page.

    Looking forward.
    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #49407
     Jonathan
    Participant

    Hi Andrei,

    Thanks for pointing that out. I have identified the plugin that was causing the error and it is deactivated. You shouldn’t see the white page when updating anymore.

    #49480
     Andrei
    Moderator

    Hi mate, indeed it seems to be an issue from our side, I’ll try to deal with it and get back to you with a fix as soon as possible.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 9 posts - 1 through 9 (of 9 total)

The forum ‘KLEO’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?